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TICKETEK PTY LTD

All Members or persons seeking to become Brisbane Bullets Members agree to be bound by these terms and

conditions. References to “members” or “memberships” relate to the rights and obligations attaching to packages

sold by the Brisbane Bullets Basketball Club for each home and away National Basketball League (NBL) season

unless specified otherwise. The below terms and conditions are relevant to the Brisbane Bullets NBL 26

Membership program. All members or persons seeking to become a member of the Brisbane Bullets agree to be

bound by these terms and conditions. Terms and conditions are subject to change and are at the discretion of

Brisbane Bullets (the Club or the Bullets).

1.1. A “new member” is a person who did not hold a Brisbane Bullets Membership in NBL26 but does for

1.2. A “renewing member” is a person who held an active fully paid membership in NBL26 and has not

chosen to cancel for NBL27. If a person has previously held a membership but did not hold one in

1.3. Purchasing a membership means members agree to their membership automatically rolling over to

the next season and ongoing until the Member chooses to cancel by following the instructions in

correspondence emailed to primary account holders prior to renewals being made each year.

1.4. Any membership purchased in the previous year by invoices or cash payments will not automatically

1.5. Any membership that was complimentary for the previous year will not roll over, and the member

must complete the renewal process manually by paying online.

1.6. The applicant for the membership will be appointed the “Primary Account Holder” and will be

responsible for payment and communication for the account and memberships.

1.7. Additional members and users of the Primary Account Holder’s memberships are called “Secondary

Account Holders”. Secondary Account Holders are also bound to the terms and conditions of this

1.8. Primary Account Holders must register a unique email address in their account. It is the responsibility

of the Primary Account Holder to ensure all contact details are kept up to date by visiting the online

1.9. Memberships purchased after the first home game will not be sold on a pro-rata basis unless

otherwise advertised and as such will be charged the prices on 

1.10. Membership refers only to Brisbane Bullets home games at the Brisbane Entertainment Centre unless

2. FAMILY, CONCESSIONS AND JUNIOR RESTRICTIONS

2.1. Concession: A "Concession” membership is available and apply to full Australian Government

Pensioner Concession Card Holders, Seniors Card holders, DVA Card holders and Australian Full Time

Student card holders. International student cards are not accepted.

2.2. Concession cards must be presented at the venue for entry. It is a condition of entry on game day that

all concession Membership holders agree to present their relevant identification card at any time, if

2.3. Should the member not be able to produce valid identification; the member will be asked to upgrade

each ticket to an adult category at the ticket box office.

2.4. Companion Card: National Companion Cards are accepted, and members may apply for a companion

seat. The National Companion Card must be sighted before the extra ticket can be issued. The ticket

will be issued to the card holder. The National Companion Card membership issued does not attract

any rights, entitlements, or benefits including member packs.

2.5. Companion Card Memberships do not attract any additional Member benefits outside of providing a

2.6. Companion Card Membership can only be utilised by the Companion Card holders Carer, while in the

company of the Companion Card holder. If the Companion Card is no longer valid for any reason, that

seat can be purchased for Membership at the relevant price.

2.7. Junior: A Junior is any child aged between 4- 17 years old as of January 1, 2027. Junior Memberships

must be placed in a child’s name, and a date of birth must be provided. Proof of age must be supplied

if requested. Failure to provide identification will result in membership reverting to adult pricing.

Junior Members must be attached to an adult or concession Primary account holder. Junior Member

details must be provided before Membership packs can be sent out.

2.8. Under 4 is free on the knee meaning they will not be able to occupy a seat. Once the child turns 4, a

Membership is required. There is no guarantee that the seat directly beside the existing memberships

are available, and the group may need to relocate to alternative available seating to accommodate

2.9. Once a junior no longer reaches the age of eligibility, the membership price for the following season

will automatically revert to adult pricing. This can be updated to concession where the member

notifies the club and is able to provide applicable concession cards.

2.10. Family: A family consists of two adults and two juniors.

3.1. For the NBL27 Season, renewing members will be given their first right to renew their same seat from

3.2. New members will be allocated the best available seats at the time the payment is successful.

Applications made online will be able to select seats through the Interactive Seat Map and pay for

3.3. Ticketed Members should be aware that if the payment fails for their automatic rollover and the

membership is not renewed prior to the same seat renewal deadline, the seats will be released from

the account and made available for purchase to the public.

4.1. Any advertised Membership pricing is inclusive of GST, unless otherwise stated.

4.2. Prices are subject to change at the discretion of the Brisbane Bullets.

5.1. It is the Member’sresponsibility to ensure that the nominated card details remain valid and are up to

5.2. If the card expires, is canceled or is replaced, the member must update the payment details before

6.1. Memberships may be purchased using one of the following payment methods:

Credit card or debit card (Visa, Mastercard, American Express);

6.1.1. It is the Member’s responsibility to ensure the credit or debit card provided is correct at

the time of transaction including expiry date changes.

6.1.2. It is the Member’s responsibility to ensure sufficient funds are available in the nominated

6.2.1. All membership subscriptions are eligible to be paid upfront in full.

6.2.2. All members using the upfront payment option, do so with the knowledge and acceptance

that their membership subscription will roll over for subsequent seasons until the time

they choose to cancel by following the process outlined by the club during the renewal

The Official Membership Site of the Brisbane Bullets 

Brisbane Bullets

To see the NBL's privacy policy of which Brisbane Bullets abides by, please contact the NBL or click here

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